An AI assistant offering answers on a phone, where a growing share of buyers now start

Key Takeaways

  • Each engine draws on something different: AI Overviews largely on Google’s own index, ChatGPT on training data plus live browsing, Perplexity on live search with visible citations. Being crawlable and credible serves all three.
  • Write for extraction: the real question as the heading, the answer in the first sentence beneath it, then the detail. A model quotes the clean sentence.
  • Specifics get quoted, adjectives do not. Figures, ranges, named standards and dates — attributed when they are not yours.
  • Measure it by asking the engines. There is no Search Console for this yet, so a monthly manual check of your twenty key questions is the honest method.

Getting cited by AI answers is not a trick, and nobody can guarantee it — no one controls what a model quotes. What you can control is whether you are the clearest, most specific and most verifiable source on a question a buyer is actually asking. That is the whole method, and it happens to be indistinguishable from writing a genuinely good page. This is the practical checklist; AEO and GEO explained covers what the terms mean.

What Each Engine Is Actually Drawing On

EngineWhere the answer comes fromWhat that means for you
Google AI OverviewsLargely Google’s own index and ranking signalsClassic SEO is the entry requirement. If you are not indexed and reasonably ranked, you are not in the answer
ChatGPTTraining data, plus live browsing when it searchesTwo routes: be well enough established to be in the training data, and be findable when it browses
PerplexityLive search, with citations shown prominentlyThe most transparent of the three. If you rank and answer cleanly, you can appear quickly
Copilot / GeminiTheir parent search index plus their own modelsSame requirements again: crawlable, credible, clearly structured

The common factor is worth stating plainly: every one of them is drawing on pages that have been crawled and, in most cases, judged reasonably trustworthy. There is no route that skips that.

Write a Passage That Can Be Quoted

This is the part that genuinely differs from writing for a human reader alone.

  • Put the question in the heading, in the words people use. Not “Timelines” but “How long does SEO take to work?”
  • Answer it in the first sentence underneath. Complete, self-contained, quotable without the surrounding paragraph. Then explain, qualify and expand.
  • Keep the quotable sentence free of pronouns pointing backwards. “It usually takes four to nine months” is useless out of context; “A new page on a mid-tail commercial term usually takes four to nine months” survives extraction.
  • Use numbers, ranges and named things. Standards, versions, dates, published figures. Attribute what is not yours.
  • One idea per paragraph. Dense paragraphs covering three points are hard to quote cleanly.
  • Add a real FAQ with FAQPage markup that matches the visible text exactly.
  • State the limits of your answer. “This does not apply if…” is distinctive, useful, and frequently the sentence that gets quoted.
Read your own page as a machine would: can any single sentence be lifted out and still be true and complete? If not, it cannot be quoted.

Make Sure the Engine Knows Who You Are

An engine that cannot resolve your identity will not name you. Entity consistency is unglamorous and it is the part most businesses get wrong.

  • One canonical business name, spelled identically everywhere — your site, your profiles, your directory listings, your invoices.
  • Organisation structured data on your site naming the business, its URL, and its verifiable profiles.
  • The same address, phone and hours everywhere. Contradictions make you a less reliable entity to cite.
  • A clear description of what you do, consistent across your own pages. If your homepage, your profile and your service page describe three different businesses, that ambiguity is your problem to fix.
  • Verifiable third-party mentions. Being described consistently by other credible sources is what turns a name into an entity.
A pathway between piled books
An engine that cannot work out who you are will not name you.

How to Measure It

Honestly: the tooling is immature and there is no Search Console for AI citations. The method that works today is manual and takes an hour a month.

  • Write down your twenty questions. The ones your customers actually ask, in their words.
  • Ask each engine, monthly. Google with AI Overviews, ChatGPT, Perplexity. Same questions, same order, logged in a sheet.
  • Record three things: are you mentioned, are you cited with a link, and who is cited instead of you.
  • Read how you are described. This is the most valuable output and the one people skip. If the description is wrong or dated, that is a content problem you can fix.
  • Watch referrals from AI sources in your analytics. Small numbers, but the trend is informative.
  • Do not expect it to look like SEO reporting. Answers vary between sessions and users. You are reading a trend, not a rank.

That third point — who is cited instead of you — is the practical roadmap. Open those pages and see what they did that you have not.

What Nobody Can Promise You

  • A guaranteed citation. Nobody controls model output. A guarantee is a claim about something the seller does not own.
  • Consistency. The same question can produce different answers to different people at different times. That is how these systems work.
  • Traffic. Some of this visibility ends in no click at all. You are recommended rather than visited, which is valuable for considered purchases and invisible in a sessions report.
  • A shortcut. There is no equivalent of buying a link. The route is being genuinely the clearest source, which is slow and cannot be faked at volume.

What is realistic: over a few months, being the source that answers your twenty questions best, and being described accurately when you are named. That is achievable, it is measurable in the rough way described above, and it is the same work that makes the page good for people.

If you want to know what the engines currently say about your business, that is the first thing we check. See UK search work, or what an audit covers.

A large library filled with books
Ask the engines your own twenty questions once a month, and note who gets cited instead of you. That list is the roadmap.

Frequently Asked Questions

How do I rank in AI Overviews?

Be indexed and ranking reasonably in classic Google results first, because AI Overviews draw largely on Google’s own index. Then write for extraction: the real question as a heading, a complete self-contained answer in the first sentence underneath, verifiable specifics, and FAQPage markup that matches the visible text.

How do I get my website mentioned by ChatGPT?

Two routes. Be established enough that credible sources describe you consistently, which is what puts a business into training data; and be findable and clearly structured when it browses live. Entity consistency matters more here than anywhere else — one business name, one description, the same details everywhere.

How do I measure AI search visibility?

Manually, for now. List the twenty questions your customers actually ask, put each to Google, ChatGPT and Perplexity once a month, and record whether you are mentioned, whether you are cited with a link, who is cited instead, and how you are described. Track AI referrals in analytics alongside it. Answers vary by session, so read the trend rather than a rank.

How do I optimise content for AI search?

Question-shaped headings in the words people use; the answer complete in the first sentence beneath, with no backward-pointing pronouns so it survives being lifted out; numbers, ranges and named standards rather than adjectives; attribution for anything you did not measure; one idea per paragraph; and an honest statement of when your answer does not apply.

Can anyone guarantee citations in AI answers?

No. Nobody controls what a model quotes, and the same question can produce different answers to different people. What can be done is making you the clearest and most specific source on the questions that matter, then measuring whether the engines describe you accurately. Anyone selling a guarantee is selling something they do not own.

Want to know whether AI answers currently mention you at all?

Book a free strategy call. We check what the answer engines say about your business today, what they cite instead of you, and what would have to change — and the audit is yours either way.

Book a Free Strategy Call